Privacy Policy
Privacy policy for ngwololaw.com describing data collection, use, and protection practices.
Last updated: August 14, 2026
This Privacy Policy explains how C. Patrick Ngwolo & Associates, PLLC ("this office," "we," "us") collects, uses, shares, and protects information when you visit ngwololaw.com or interact with our intake, chat, or contact channels. This policy does not apply to information exchanged after an attorney-client relationship is formed under a signed engagement agreement, which is separately governed by the engagement agreement and applicable rules of professional conduct.
1. Information We Collect
We may collect the following categories of information:
- Information you provide directly, such as your name, contact details, and case-related information submitted through intake forms, chat conversations, contact forms, or file uploads.
- Communications, including messages sent via email, web form, or chat, and records of phone calls made to our office.
- Uploaded documents, submitted through secure upload channels during the intake process.
- Analytics and usage data, collected automatically through cookies and similar technologies, including pages visited, time on site, referring source, device and browser type, and general location (typically city/region level, not precise location).
- Call-tracking data, including the number dialed, call duration, and, where disclosed at the time of the call, call recordings used for quality and intake-routing purposes.
2. How We Use Information
We use the information collected to:
- Respond to inquiries and conduct intake, triage, and conflict-of-interest screening
- Evaluate whether and how this office may be able to assist with a legal matter
- Communicate with prospective and current clients
- Operate, maintain, and improve this website and our intake systems
- Understand how visitors use this site, in aggregate, to improve content and navigation
- Comply with applicable legal and professional-responsibility obligations
We do not use information submitted through intake to provide legal advice prior to the establishment of an attorney-client relationship, and we do not sell personal information.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who support our operations under contractual confidentiality obligations, including our customer relationship management (CRM) platform, secure document-upload provider, website hosting and analytics providers, and call-tracking/communications platform.
- Co-counsel or associated local counsel, where a matter requires coordination with other attorneys, and only as appropriate to the representation.
- As required by law, such as in response to a valid legal process, or to protect the rights, property, or safety of this office, our clients, or others.
We do not share information with third parties for their own independent marketing purposes.
4. Data Retention
We retain information collected through this website and our intake process for as long as reasonably necessary to fulfill the purposes described in this policy, to comply with our legal and professional-responsibility obligations (including applicable client-file retention rules), and to resolve disputes. Retention periods vary depending on whether a matter proceeds to representation.
5. Security
We use administrative, technical, and physical safeguards designed to protect information submitted through this site, including secure transmission for document uploads and access controls limiting who within this office can view submitted information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights Under the Texas Data Privacy and Security Act (TDPSA)
If you are a Texas resident, and to the extent the Texas Data Privacy and Security Act (TDPSA) applies to this office's processing of your personal data, you may have the right to:
- Confirm whether we are processing your personal data, and access that data
- Correct inaccuracies in your personal data
- Request deletion of your personal data
- Obtain a copy of your personal data in a portable format
- Opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or certain profiling
To exercise any of these rights, contact us using the information in Section 8 below. We will respond in accordance with the TDPSA's applicable timeframes. You may designate an authorized agent to submit a request on your behalf as permitted by law. If we decline a request, you may have the right to appeal that decision; details will be provided in our response.
7. Cookies and Analytics
This site uses cookies and similar technologies for analytics and to support call-tracking attribution. You can control cookie preferences through your browser settings; disabling cookies may affect some site functionality.
8. Contact Us
Questions about this Privacy Policy, or requests to exercise your privacy rights, may be directed to:
C. Patrick Ngwolo & Associates, PLLC
440 Louisiana Street, Suite 900, Houston, TX 77002
Phone: (713) 225-5151
Email: pngwolo@ngwololaw.com
When the stakes are this high, the first decision matters.
A strategic, trial-ready defense starts with a direct, confidential conversation.
Contacting our office does not create an attorney-client relationship. Please avoid sending sensitive case details until a conflict check is complete.